When I signed up I didn't realise my real name would appear
in the User Look up. I don't like this. How can I change it?
Simply click on 'Help' in the yellow tool bar, then click on the
'Change Your Password Often' banner. This will take you to
Your Preferences, where
you can change your information as well as your password.
Is Grundo's Gym going to be changed back?
No, it was completely unbalancing the game and ruining Neopets for everyone else.
When we make changes such as this, it is not for fun, it is to keep Neopia challenging and
enjoyable for as many people as possible. Agreed it is not easy to just sit there and
earn thousands of Neopoints anymore, but you shouldn't have been able to do that in the first
Will there only be blue, pink and green Petpet brushes, or will there be
Faerie, Fire and maybe Desert too?
We will be adding lots more paintbrushes for Petpets, including some of the more
unusual ones. I can't give anymore away as it will spoil the surprise, just keep
checking New Features
for the latest releases!
What is considered too many accounts?
If you have more than five accounts that you only use to collect and transfer neopoints (i.e you
don't look after your pets, don't play any games, don't have a shop etc), that is considered
too many accounts.
If you have several accounts, but your Neopets are all well fed, trained and you actively use them all,
we will not freeze your account for having multiple accounts. We are only cracking down on
cheaters, not dedicated players.
Is a Fuzzle really a baby JubJub?
No, Fuzzles are just cute soft toys. They are not related to JubJubs at all.
Is it true that if your friends with the "Neopets Staff" you can get
all the items and neopoints you want??
No, that is just another silly rumour. No member of staff is allowed to show
favouritism to another player.
Once you paint a Petpet does it stay that colour?
Yes, that means if you decide to sell the Petpet or put it in your
Safety Deposit Box it will stay the colour you painted it unless you
paint it again.
Everything in the pirate world needs dubloons? What happens if you suck at games?
Then you have to be very good at trading, as that is the only other way you can
get hold of Dubloons :)
Many guilds say they will give you something free when you join, how do you
know if they are telling the truth?
I would automatically assume they are lying. Sadly even though there are thousands
of honest Neopians, there are also many who would lie just to get you to join their
Need more help?
If you have a question that you think should be answered here, e-mail it to
firstname.lastname@example.org. The most
common questions will appear here next week.